Frequently Asked Questions.
To help you start your financial planning journey, weâve put together the questions that weâre asked most often.
If you have a question that we havenât answered, pleaseÂ contact us.
Are you independent?
Yes – 100% independent. This means that we’ll find the right financial solutions for your specific needs.
Are you chartered?
Yes. Our team consists of a Chartered Financial Advisor, a Chartered Financial Planner and a Certified Financial Planner.
Where are meetings held?
Weâre flexible. We know your timeâs precious, so we donât insist on a particular format. We can meet in our offices or come to see you at home if you prefer. Video works too, if thatâs your sort of thing.
What are your office hours?
Weâre open 8am â 6pm Monday â Friday. However, we do offer flexi-meetings: early mornings, late evenings, or we can even do the odd Saturday if that’ll help.
Do you have parking?
Weâre based on Berkeley Square in Bristol. There are metered parking spaces out front. Clients are reimbursed for their parking charges.
Do I have to pay for an initial meeting?
Nope â this oneâs on us.
What do I need to bring to an initial meeting?
Just yourself, your significant other (if you have one) and an open mind. Youâre welcome to bring financial documents if you like, but the focus of this meeting will be on you, not your money.
How long should I allow for an initial meeting?
Again, weâre flexible. Most meetings are around 45 minutes, but we allow up to two hours in case thereâs a lot to discuss.
Do I have to sign up to your services at an initial meeting?
Nope. Good things take time â weâre in no rush and think that you should have plenty of time to consider if weâre the right financial advisor for you. Thereâs absolutely no pressure to make a decision, in fact, even if you want to commit immediately, we have a âsleep on itâ policy, which means you have to take some time to consider if weâre the right fit.
How can I book an initial meeting?
Either give us a call or use the online booking calendar.
Are you regulated?
We are regulated by the Financial Conduct Authority. You can check this by looking us up on the aÂ FCA register.
Can you advise on final salary/defined benefit transfers?
No. This is a complex area and you will need to obtain specialist advice. We work with a number of professionals in this area and are able to refer you if need be.
What happens if my financial advisor is away on holiday?
Service continues as normal! Weâve got two experienced and qualified financial advisors (house rules are that both canât be away at the same time!)
What is a financial plan?
Weâre glad you askedâ¦ have a look at our sample financial plan. Itâs the hub of all your money management and whatâs happening with it.